Serving the NH Seacoast & Beyond
Wildcat IT logo
WILDCAT IT

Your IT department.
Without the overhead.

Professional IT support designed for small businesses — without the cost and complexity of enterprise IT providers. Get fast help when issues come up, proactive monitoring, and member-only pricing that respects your budget.

Portsmouth Dover Exeter Hampton Newburyport Kittery

Built for the right kind of business

We're not for everyone — and that's exactly why this works.

✅ Ideal for businesses that:

  • Have 5–20 employees
  • Don't need a full-time IT department
  • Want fast help when things break
  • Are tired of paying $1,000+ monthly retainers
  • Prefer simple, predictable pricing

❌ Not ideal for:

  • Large enterprise environments
  • 24/7 mission-critical operations
  • Heavy server infrastructure
  • Companies needing full IT outsourcing

Built for businesses like yours

Professional IT support, monitoring, and security — built for small businesses. One membership gives you priority access, discounted rates, and reliable support.

A simpler alternative to traditional IT providers

Traditional MSPs can be great for larger organizations. Wildcat IT is built for smaller teams that want reliable support without enterprise-level overhead.

Traditional MSPWildcat IT
$1,000–$3,000/monthStarts at $180/month
Pay for full coveragePay only for what you use
Complex contractsSimple membership
Overbuilt for small teamsDesigned for small businesses

Your membership covers a lot.
We're here when you need more.

Your plan includes monitoring, patching, security, ticketing, and proactive maintenance — running in the background every day. When something comes up that needs hands-on support, you call us at your member rate.

✅ Included in your membership

• 24/7 endpoint monitoring & alerts
• Automated patching & updates
• Ticketing portal & live chat
• Credential management vault
• Self-service portal access
• Hardware discounts (iRenewTech)
• Annual e-waste pickup & disposal

🔧 Billable at your member rate

• New employee laptop/workstation setup
• Email or Microsoft 365 troubleshooting
• Network or printer issues
• Slow computer diagnostics & repair
• Hardware replacement & procurement
• Office moves & network buildouts
• Any "something isn't working" situation

Most months, the included services handle everything. When you need hands-on help, you're first in line at rates 25–35% below standard.

Simple, honest membership

Your subscription locks in member rates and priority access. Visits and repairs billed separately at discounted hourly rates.

Essential
$180/mo

For teams up to 5. Additional employees +$25/mo each.

Most Popular
Pro
$265/mo

Everything in Essential + advanced support. Teams up to 5, then +$25/mo each.

Most clients choose annual plans to lock in lower rates and priority access.

Team Size Calculator

Plans include up to 5 employees. Additional seats are $25/mo each.

5
Included

Member Hourly Rates

On-site visit
Essential: $125/hr
Pro: $110/hr
Non-member: $175/hr
Remote support
Essential: $85/hr
Pro: $75/hr
Non-member: $110/hr
After-hours / emergency
Essential: $185/hr
Pro: $165/hr
Non-member: $225/hr

Three steps. That's it.

01

Pick your plan

Choose Essential or Pro based on the level of access and rates your business needs. Sign up online in 2 minutes.

02

We onboard your systems

We audit your current setup, document your assets, and get familiar with your environment. No disruption to your day.

03

Call us when you need us

Submit tickets through your member portal, call us direct, or schedule visits. We show up fast and bill at your member rate.

Common questions

Ready to ditch the
break-fix hamster wheel?

Join Wildcat IT and get an IT department that knows your business, your systems, and your budget.

20+ years of IT.
Built for businesses like yours.

Wildcat IT was founded by Kadhim Al Rubaye — a senior IT leader with over two decades of hands-on experience across enterprise infrastructure, endpoint management, cybersecurity, and small business consulting. We combine that depth of expertise with modern tools to deliver IT support that's built for companies with 5–20 employees.

Kadhim Al Rubaye

Kadhim Al Rubaye

Founder & CEO

M.S. Applied Mathematics & Computer Applications

LinkedIn →

Meet the founder

Kadhim brings over 20 years of IT operations experience across multiple industries and every level of the technology stack — from hands-on device repair and network engineering to leading enterprise infrastructure teams and managing secure data operations.

He holds a Master's degree in Applied Mathematics and Computer Applications with a focus on cryptography and security. Over his career, he's managed IT departments, led technical teams, built SLA-driven service operations, and run multiple technology businesses — including an IT asset management company specializing in NIST-aligned data destruction for regulated industries, and a refurbished hardware operation serving enterprise and consumer clients.

Wildcat IT is the product of everything he's learned building and running those businesses. The goal is simple: give small businesses in the Portsmouth area the kind of reliable, professional IT support that used to be reserved for companies ten times their size — at a price that makes sense.

Built on real experience

Before Wildcat IT, Kadhim built and operated multiple technology companies — each one sharpening the skills and systems that now power this business.

IT Asset Management

FOUNDED & OPERATED

Built and ran an end-of-life IT asset management company specializing in NIST-aligned secure data destruction. Served enterprise and regulated clients including financial institutions, with full chain-of-custody documentation and compliance reporting.

Refurbished Hardware

FOUNDED & OPERATED

Built a refurbished enterprise and Apple hardware business, sourcing end-of-lease equipment and providing quality devices to businesses and consumers at significantly below retail pricing.

IT Consulting & Managed Services

FOUNDED & OPERATED

Founded an IT consulting practice serving small businesses across the NH Seacoast — providing network setup, backup implementation, data recovery, remote support, and endpoint deployment. Later managed all technical operations for a retail technology business, growing B2B revenue 15%.

Let's talk about
your IT needs.

Fill out the form below and we'll reach out within one business day. Or call us directly — we pick up the phone.

Contact Info

Location
Portsmouth, NH
Serving the NH Seacoast & beyond

Service Area

• Portsmouth
• Dover
• Exeter
• Hampton
• Newburyport
• Kittery
• Newfields
• Durham
• Newmarket
• Stratham

Remote support available anywhere.

Business Hours

Monday – Friday8:00 AM – 5:00 PM
SaturdayBy appointment
SundayClosed
Emergency support available for Pro members